Privacy Policy

1. Who we are

Circulate is a New Zealand-based platform for targeted local flyer delivery. Businesses can select delivery areas, receive delivery estimates, and coordinate flyer distribution through local distributors.

For privacy questions, contact us at:

• Email: privacy@circulate.nz
• Company: Circulate Limited
• Location: New Zealand

2. Information we collect

We may collect personal information you provide directly, including:

• Name
• Email address
• Phone number
• Business name
• Role or business type
• Campaign details
• Delivery area selections
• Pickup or handover details
• Messages or enquiries you send us

If you are a distributor, we may also collect information needed to assess, onboard, assign, and pay you, including:

• Contact details
• Location or preferred work area
• Identity, eligibility, or verification information
• Bank, tax, GST, or payment details
• Job acceptance and completion information
• GPS/location data while completing an active delivery job

We may also collect technical information automatically, including:

• IP address
• Device and browser information
• Website usage data
• Cookies and analytics data
• App usage and error logs

3. How we use your information

We use personal information to:

• Respond to enquiries and registrations of interest
• Provide access to Circulate products and services
• Create, price, manage, and complete flyer delivery campaigns
• Match businesses with local distributors
• Coordinate flyer handover and delivery
• Provide delivery reports and campaign updates
• Process payments and payouts
• Improve our website, platform, and customer experience
• Prevent fraud, misuse, and unauthorised access
• Meet legal, tax, accounting, and compliance obligations

4. GPS and delivery tracking

For distributor jobs, Circulate may collect GPS/location data while a delivery job is active. This is used to:

• Confirm route coverage
• Support delivery reporting
• Help resolve delivery issues
• Improve job quality and platform reliability

We do not use active job tracking to monitor distributors outside the delivery task.

5. Sharing information

We may share personal information where needed to operate Circulate, including with:

• Businesses using Circulate
• Distributors completing delivery jobs
• Payment providers
• Hosting and database providers
• Mapping and geolocation providers
• Email, analytics, and customer support tools
• Professional advisers
• Regulators, authorities, or law enforcement where required

We only share what is reasonably necessary for the relevant purpose.

6. Third-party providers

Circulate may use trusted third-party services such as payment processors, cloud hosting, mapping tools, analytics tools, and email providers.

These providers may process information on our behalf. Some may store or process information outside New Zealand.

7. Payments

Payments may be processed by third-party payment providers. Circulate does not store full credit card details on its own systems.

8. Cookies and analytics

We may use cookies and analytics tools to understand how people use our website and improve the platform.

You can control cookies through your browser settings, but some website features may not work properly if cookies are disabled.

9. How we protect information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

No system is completely secure, but we use appropriate technical and organisational safeguards for the type of information we hold.

10. How long we keep information

We keep personal information for as long as reasonably needed to provide our services, meet legal obligations, resolve disputes, maintain records, and protect our legitimate interests.

When information is no longer needed, we will delete it or anonymise it where appropriate.

11. Accessing and correcting your information

You may request access to, or correction of, personal information we hold about you.

To make a request, contact us at privacy@circulate.nz.

12. Marketing communications

If you register interest or join a waitlist, we may contact you about Circulate, launch updates, product news, and related services.

You can unsubscribe from marketing emails at any time.

13. Children

Circulate is not intended for children under 16. We do not knowingly collect personal information from children.

14. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “Last updated” date.